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Email your funeral service supplier news to suppliernews@nfda.org.

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News will be considered for publication on the NFDA website and in The Director and/or Memorial Business Journal as space allows.

All material is subject to editing and space availability.

Keeper Memorials Earns Second Consecutive ICCFA KIP Award

May 15, 2026
Keeper Memorials received its second consecutive Keeping It Personal (KIP) Award from the International Cemetery, Cremation & Funeral Association (ICCFA). Keeper won first place in the “Most Personalized Pet Service” category for its “Find Me, Remember Me” system. The ...

JCG Presents 2025 Excellence in Customer Service Awards

May 15, 2026
Johnson Consulting Group (JCG) recently presented its Excellence in Customer Service Awards to the client funeral homes with the highest Total Value Index Scores, according to surveys sent to each family they served in 2025. The winning firms are divided into three categories based on call volume. ...

Robinson and Grabowski Redesign Hospice Relationship Management System

May 15, 2026
Drawing on decades of combined experience in the development of funeral service and hospice partnerships, Lacy Robinson and Greg Grabowski recently redesigned the Hospice Relationship Management (HRM) system. This referral system was built to help funeral and cremation providers strengthen hospice r...

Chptr Launches Fully Managed Memorial-Slideshow Service

May 15, 2026
Chptr recently launched Chptr Slideshows, a fully managed memorial-slideshow service that replaces the industry’s DIY video-creation process with professional production handled entirely by Chptr. Instead of relying on funeral home staff to build videos, family members work directly with Ch...

Great Lakes CEO Joins Kenyon Responder Program

May 15, 2026
Jon O’Hara, CEO of Great Lakes Partnership and owner of EZtransfer and LochBridge Media, was accepted into the Kenyon Responder Program, operated by Kenyon International Emergency Services, the world’s oldest and most experienced disaster- management firm. Kenyon provides 24/7 global...

Dead Ringers Adds Wells and Jacobson to Coaching and Training Team

May 15, 2026
Dead Ringers recently added Kathi Wells and Jay Jacobson to its coaching and training team. With more than 30 years of experience developing high‑performing preneed professionals across the country, Wells possesses a deep understanding of sales psychology, communication and performance improvemen...

Travel Plan by Inman Launches Member Portal

May 15, 2026
Travel Plan by Inman recently launched Member Portal, a convenient and secure online resource designed to give customers easy access to important information about their plan. Members can access this information by entering only their member ID and date of birth. This eliminates the need to create a...

Forest Lawn Implements Vroozi’s Spend-Management Platform

April 08, 2026
Vroozi, a provider of AI-powered procurement and accounts payable automation solutions, recently announced that Forest Lawn Memorial-Parks & Mortuaries has implemented its platform companywide. Vroozi’s comprehensive spend-management platform integrates procurement operations with NetSuite...

Mortuary Lift Launches Next-Gen Stretcher-Stepper

April 08, 2026
Mortuary Lift Company has released the next generation of its Stretcher-Stepper, an all-electric removal system developed in direct response to years of feedback from funeral service professionals navigating real-world removal challenges. The next-generation Stretcher-Stepper electrically raises ...
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