Opening General Session
Monday, October 19
9:45 - 11:45 a.m.

Simon Sinek
Author & Keynote Speaker

Simon is an unshakable optimist. He believes in a bright future and our ability to build it together. He has devoted his professional life to help advance a vision of the world in which the vast majority of people wake up every single morning inspired, feel safe at work and return home fulfilled at the end of the day. Simon is the author of multiple best- selling books including Start With Why, Leaders Eat Last, Together is Better, and The Infinite Game.

General Session: Special Engagement

8 - 9 a.m.

Micah Solomon
Author and keynote speaker

Micah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. A senior contributor to Forbes. com, his expertise has been featured in The New York Times, Inc. magazine, Bloomberg BusinessWeek, CNBC, and the Harvard Business Review. Solomon’s broad expertise touches on the hospitality industry, retail, automotive, manufacturing, technology, banking and finance, the patient experience in healthcare, and nonprofit organizations.

Closing General Session
Wednesday, October 21
12:30 - 1:45 p.m.

Brett Culp
Documentary film maker

Brett Culp is an award-winning documentary filmmaker and founder of The Rising Heroes Project, a not-for-profit that inspires people to overcome personal adversity. Known for Legends of the Knight and Look to the Sky – which explore the power of heroic stories and individuals – Netflix, iTunes, Hulu and other digital platforms feature his films. Passionate, energetic and engaging, Culp’s insights on connecting individuals to an organization’s mission and goals help audiences find “the superhero within” and their own path to “everyday leadership” while renewing their belief that their efforts can make an impact.