Business Operations, Customer Service, Professional Skills

NFDA-Hosted Certified Celebrant Training

Brought to you by InSight Institute and hosted by NFDA.

Presented by Glenda Stansbury and Kathy Burns, InSight Institute 

Registration: Friday 12:30 - 1 p.m.
Seminar Day 1: Friday 1 - 6 p.m.
Seminar Day 2: Saturday 8 a.m. - 5 p.m.
Seminar Day 3: Sunday 8 a.m. - 12 p.m.

Set your firm apart from the competition and offer more to the families you serve! As families' wishes continue to evolve, it is more important than ever to offer a variety of services that meet their needs and exceed their expectations. Fewer families incorporate religious rites into memorial services now so how can you fill that gap? Many funeral homes look to celebrants and find it most economical to train their staff to accommodate this growing demand for customized services. A certified celebrant works with a funeral director to provide a funeral service, memorial service or tribute that is personalized to reflect the personality and life of the deceased. (17 CE hours through InSight Institute)

Separate registration required.

$795 NFDA members or eligible non-funeral directors; $995 nonmember funeral directors; fee includes light meals and refreshments

Professional Skills

NFDA Arranger Training

Registration: 7:30 - 8 a.m.
Seminar: 8 a.m. - 4:30 p.m.

Martha Thayer

Learn how to make the most of the arrangement conference through a creative, five-step process only available from NFDA. This high-energy, interactive program provides you with the tools you need to convey the value of the funeral to families and partner with them to design memorable life-tribute events. Through a combination of small- and large-group discussions, problem-solving and creative collaboration, you'll leave with fresh approaches and new ideas to transform your arrangement conferences. (8 CE hours)

Separate registration required.

$495 NFDA members and qualifying nonmembers; $625 nonmember funeral directors; $160 mortuary students; fee includes refreshments and lunch

Compliance and Legal, Cremation

NFDA Cremation Certification Program

Registration: 7:30  – 8 a.m.
Seminar: 8 a.m. – 4 p.m.

Michael Nicodemus
Vice President, Cremation Services, NFDA 

Whether you currently own or operate a crematory, are thinking of opening one, or want to evaluate a third-party crematory, this training is essential for your success. NFDA's Cremation Certification Program™ covers best practices for safe, proper and ethical crematory operations; sets the standard for excellence, compliance and integrity in cremation services; and provides the information you require to address potential cremation-liability issues. NFDA offers the only cremation-certification program specifically created to protect funeral directors and the families they serve. Seminar and test based on NFDA Cremation Standards for Funeral Service Professionals. CE and certification require passing the online Cremation Certification Test. (7 CE hours)

Separate registration required.

$525 NFDA members and qualifying nonmembers; $675 nonmember funeral directors; $160 mortuary students; fee includes refreshments and lunch

Technical Skills

Engaging Problematic Embalming & Restorative Art Cases

Seminar: 8:30 a.m. – 12:30 p.m.

Karl Wenzel, CFSP
Founder, Canadian School of Advanced PREP

Glyn Tallon, CFSP
Instructor

Discover the skills extraordinary embalmers possess that enable families to express their final goodbyes despite significant preparation challenges, including: Handling decomposed remains. Learn the step-by-step techniques that make viewing possible when facing the worst cases imaginable. Discover how to chemically treat and restore various levels of decomposed tissue and what is needed to rebuild lost tissue. Using correct techniques/chemicals for medical situations. Explore what modern medicine can do to the human body, the challenges embalmers face, and why chemical selection and techniques are more important than ever before. Examine conditions such as edema, jaundice, cancer and severe emaciation. Recreating facial structure for viewing. Expand your knowledge and comfort level when facing the most difficult trauma cases. Explore forensic reconstruction techniques for victims, including complete head-crush, burns and gunshot wounds. (4 CE hours) 

Separate registration required.

$170 NFDA members before September 11; $195 after September 11; non-member funeral directors $255 by September 11; $80 after September 11; $80 mortuary students