Compliance and Legal
Funeral Rule Compliance and Update on the FTC Rule Review
T. Scott Gilligan, NFDA General Counsel;
Patricia Poss, FTC Funeral Rule Coordinator
Discover the top Funeral Rule-compliance issues and the steps your funeral home can take to avoid violating the Federal Trade Commission (FTC) Funeral Rule. Hear the latest information on the FTC's review of the Funeral Rule, which kicked off at the beginning of 2020, as well as a discussion of how the review process will play out.
(1 CE hour)
Technical Skills
Advanced Embalming Techniques for Infants, Stillbirths and the Unborn
Monica Torres, Owner/Founder, NxT Generation Mortuary Support
Are you ready to rethink traditional deathcare services for infants? In this – the only technical training of its kind – Torres will dive deeply into the complicated challenges of embalming autopsied cases, miscarriages, stillborn, and the decomposed – difficult cases that require an advanced skill set. In addition, attendees will learn about legal considerations and how to acquire the proper authorizations needed to perform advanced techniques, while maintaining the integrity of their firms. Regardless of experience level, embalmers will walk away with new tips and refocused skills to help them maintain their relevance in the prep room.
(1 CE hour)
Sponsored by:

Grief and Bereavement, Professional Skills
Supporting Families and Communities After Traumatic Death
Janet McCord, Ph.D., F.T., Professor and Chair, Department of Thanatology, Marian University
Traumatic death is becoming increasingly common, and research shows that traumatic death, especially violent deaths, leads to increased distress for survivors, who must cope with both the trauma and their grief – a double whammy. Whether resulting from a drug overdose, suicide, homicide or a mass shooting, funeral service professionals often provide the first supportive care to families coping with traumatic death. Offering supportive, non-judgmental services for these families can enhance your funeral home's reputation in the community. McCord will review models of grief response to traumatic death and offer practical strategies funeral service professionals can use when caring for families and their communities, both before and after the funeral.
(1 CE hour)